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PRODUCT DETAILS
All of our muzzles were designed with function at the forefront. From the strong plastic, to soft, waterproof strapping, to the perfectly positioned treat hole. We wanted muzzled dogs to feel comfortable and happy as well as be safe.
This muzzle is the perfect choice for keeping your dog safe and comfortable. Made of lightweight yet durable material, this muzzle provides superior security with maximum comfort. Its adjustable neck straps provide a safe and secure fit and its breathable design ensures adequate ventilation.
Neli is designed for long and narrow faces. We do not recommend sizing by breed, for more accurate sizing check out our size guide. Weight of a standard Neli muzzle is 147 grams.
For support on finding the right size for your pup, you can find our measuring guide here: Find the right size for your dog.
All customisable muzzles come as standard with a noseband and an adjustable neck strap with a buckle fastening. Straps are attached with rivets, meaning they cannot be removed or replaced without cutting them off. Please note that while there are optional upgrades available, they are not necessary for the muzzle to function.
The difference between Neli and Neli* is the width of the nose band, Neli* has a 38mm thick Biothane nose band that when combined with the Neli basket, can add some length for dogs that need it. The Basket part of the muzzle remains the same.
When opting for the Foam padded noseband, Chicago screws will be utilized to attach the noseband to the muzzle. Two extra Chicago screws are also included for usage without the foam padding because of their shorter length.
We also now have a selection of pre-made muzzles that are ready to ship within 1 working day here.
SIZING & MEASUREMENTS
Please look at our 'Recommended Size Ranges' post under 'Information and Support to check this is the correct fit for your dog.
SHIPPING & RETURNS
Shipping
- Customisable Items: Products labelled as "customisable" are handmade to order. Once your order is placed, we will email you with an estimated shipping timeframe. These items typically ship within 1–2 weeks (excluding pre-orders).
- Pre-Made & Ready-to-Ship Items: Orders for these items are dispatched within one working day. Orders placed after 3 PM will be shipped the next working day. Orders placed after 3 PM on Friday will be shipped on Monday.
- Shipping Timeframes: Estimated delivery times shown at checkout refer to transit time only and do not include processing time. Customisable items take 1–2 weeks to ship. If you select 48-hour tracked delivery, this timeframe applies after dispatch, excluding the dispatch day.
- International Orders:
- European customers: Import duties and taxes are charged upfront to prevent unexpected fees.
- Non-UK/EU customers: Import duties may apply upon arrival in your country.
Items that do not qualify for a return
All limited edition items are non-refundable.
Customisable ItemsProducts labelled as "customisable" are handmade to order based on your chosen specifications. As a result, these items are not eligible for return or refund. This includes collars, leads, and similar customisable products. If you prefer a refundable option, please select from our ready-to-ship selection.
Please Note: The 14-day cooling-off period does not apply to customisable items under UK and EU regulations. Custom-made or personalised items are exempt from this right and cannot be returned unless defective.
Customisable Muzzles
Unlike other customisable items, custom-made muzzles can be returned. We understand that dogs need time to adjust, so we allow returns for these items to ensure a proper fit and comfortable wear.
Mystery Gift Items
All mystery gift items are non-refundable.
Unfortunately it doesn’t fit my dogs oddly shaped head/face, so we’ve returned it to get a bigger size. When it arrived I was super happy with it though! Quality is amazing, the design really has the dogs comfort in mind. For someone who’s using a muzzle for the first time, and experienced shame/guilt/hate for having a reactive dog, I wanted it to be a positive experience for both my dog and I. So the fact you can customise the colours to make it fun, and even just holding this muzzle made me feel so much more confident! Can’t wait to get the bigger size; thank you Muzzle Movement!
Went to a fitting and got a size Neil on the day, had to stretch it out a little bit they sent an email with advice on how to do that. Louie loves the treat while for getting to his licki mat while at the vets!! Can’t wait for the smaller sizes for my other beautiful boy!
Great muzzle perfect fit and very secure. A little expensive but you get what you pay for as they say and the quality matches the price.
Really good muzzle. But there are sharp cheek corners that cause my dog discomfort. She tilts her head in pain when it is on and I feel how much pressure is going into her cheeks. I got the Nelli.
Thks!
